Toyota Australia has today announced that it will initiate a Customer Service Exercise (CSE) to ensure correct operation of the Panoramic View Monitor (PVM) system on a range of Toyota vehicles (refer to VIN table in Q1). There are approximately 108,862 vehicles involved in the Australian market.
The subject vehicles are equipped with a Parking Assist ECU, which is a component of the Panoramic View Monitor (PVM) system that displays the rearview image. The software in this ECU may cause (1) the rearview image to freeze briefly during the backing event if reverse is selected within a specific time after ignition is turned on; or (2) the rearview image not to display on the next ignition on if the ignition is turned on and off within a specific time.
For all involved vehicles, Toyota dealers will reprogram the ECU software free of charge to owners.
Inspection and reprogramming will take approximately 1 hour. Depending on the Dealer's work schedule, owners may be required to make the vehicle available for a longer period of time.
Toyota Australia will contact all owners of involved vehicles to provide details of this CSE campaign. Owners are asked to keep their contact details up to date with Toyota so future communications can be received.
Owners with additional questions or concerns are asked to please contact their local/preferred Toyota Dealer in the first instance or the Toyota Campaign Helpline on 1800 987 366 (Mon-Fri 8.00am-6.00pm AEDT). Please quote your 17-digit Vehicle Identification Number (VIN).
